PROCESSING TIMES & POSTAGE

• Between and up to 1-5 working days from the time you place your order. However, for 90% of our orders, we usually have orders produced and dispatched within 1-3 days.

• Received orders will be processed the next day. For example, if an order is placed on a Wednesday, the count begins on Thursday. If you order on a Saturday or Sunday, please start counting from Monday and so on.

• When applicable, we occasionally work weekends to dispatch orders received on Friday/Saturday/Sunday for the next working day.

• When you buy a product, we may list individual processing times next to it.

• All of our orders are sent by Royal Mail unless there's a special requirement such as difficulty entering certain countries.

Please keep in mind that the order processing time is not the same as the dispatch delivery time and that you must factor in Royal Mail's delivery times in addition to our order processing time.

The following delivery times are a general estimate given by Royal Mail and are not to be taken as guaranteed/accurate. 

• UK & Ireland: 1 to 2 working days. 

Example: An order is placed on a Monday, processed and dispatched on a Wednesday (with our 1 to 5 working days time frame), shipping takes 1-2 days, and the predicted arrival date is Thursday/Friday.

• Royal Mail shipping timeframes are beyond our control and may be extended during peak seasons or during holidays.

• UK & Ireland: 1st Class Large Letter or Small Parcel (non-signed).

We may upgrade your shipping to tracked/signed on some orders, but we do it on a case-by-case basis. Domestic orders are usually much easier to communicate with Royal Mail if any problems arise.

• When an order is dispatched we obtain proof of postage for our record keeping and in the event that a dispute may occur.

• We default to sending all orders as Large Letters (when possible), ensuring that it can be posted through your letterbox without the need to collect it if you aren't present.

• Yes but only via Etsy at this time.

• Royal Mail delivery times can vary during busy periods, and we hold no responsibility for postal delays as this is outside of our control.

Please contact us.

If you've noticed a typo on our website, please let us know! We strive for accuracy and appreciate any help in achieving that goal. As a token of our appreciation, we'll offer you a 10% discount on any product of your choice. Simply send us a quick message about the typo you found, and we'll get it corrected right away. Thank you for helping us maintain our high standards!